FREE STANDARD DELIVERY WITH MIN. SPEND OF $100
FREE STANDARD DELIVERY WITH MIN. SPEND OF $100
Terms of Service
The Terms of Service (the “Agreement”) governs the use of services and products provided by FERVE JEWELRY LLP (“we”, “us”, or “our”). By accessing or using our website and making purchases through our online store, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping and Delivery Policy, and Exchange and Return Policy. These documents form the entire agreement between you and FERVE JEWELRY LLP regarding the use of our services and the purchase of our products.
1. Online Store Terms
1.1 Acceptance of Terms
By accessing or purchasing from our website (www.fervejewelry.com), you agree to abide by these Terms of Service, including our Privacy Policy, Shipping and Delivery Policy, and Exchange and Return Policy, which are incorporated into this Agreement. If you do not agree with these terms, you should not use our website or make a purchase.
1.2 Eligibility
To use our online store, you must be at least 18 years old or have parental consent. By purchasing products from our store, you confirm that you meet these requirements.
2. General Conditions
2.1 Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized access or use of your account.
2.2 Prohibited Activities
You agree not to use our website or services for any unlawful purpose or to engage in activities that may disrupt, damage, or compromise the security of our website or the services we offer.
3. Modification of Services and Pricing
3.1 Changes to Products and Services
FERVE JEWELRY LLP reserves the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We will not be liable for any modifications or interruptions to services.
3.2 Pricing and Availability
Prices for our products are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If a product’s price is listed incorrectly due to an error, we reserve the right to cancel or modify your order. If an error is found after your order is placed, we will contact you to inform you of any cancellation or modification to your order. In the event of a cancellation, we will provide a full refund for the final amount paid to us at checkout.
4. Products
4.1 Product Descriptions
We make every effort to provide accurate descriptions and images of our jewelry products. However, due to the organic nature of materials such as natural stones and pearls, slight variations in color, size, and appearance may occur. These variations are not considered defects, and we do not guarantee that the product you receive will match exactly the representation shown on the website.
4.2 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products available for sale and to discontinue or alter product availability without prior notice.
5. Accuracy of Billing and Account Information
5.1 Billing Information
You agree to provide accurate, current, and complete information for all purchases made on our website. You are responsible for ensuring that all billing details, including your shipping address, payment information, and contact information, are correct. We reserve the right to refuse or cancel orders if any information is found to be inaccurate or incomplete.
5.2 Credit Card Authorization
By providing your payment details, you authorize us to charge the total amount of your order to your credit card or other chosen payment method. We use industry-certified third-party payment processors, and we are not liable for any issues that arise during payment processing.
6. Third-Party Services
6.1 Use of Third-Party Services
Our website may link to third-party services, such as payment gateways, shipping providers, or analytics platforms. These services are used to enhance the customer experience, but we do not control or endorse these third parties. You agree to use third-party services at your own risk, and FERVE JEWELRY LLP is not liable for any issues, breaches, or complaints related to third-party services.
6.2 Third-Party Payment Processors
We leverage trusted third-party payment processors to handle all transactions securely. While we ensure that these providers are industry-certified, we are not responsible for any failures, delays, or errors in processing payments.
7. Shipping and Delivery
7.1 Shipping Terms
We offer shipping services as described in our Shipping and Delivery Policy. Shipping fees and delivery times will vary based on your location and the shipping method chosen. We are not responsible for delays caused by external factors, such as customs procedures or carrier delays.
7.2 International Shipping
For international orders, the customer is responsible for any additional taxes, customs duties, or fees imposed by the destination country. Please refer to our Shipping and Delivery Policy for more details.
8. Exchange and Return Policy
8.1 Returns and Exchanges
Returns and exchanges are subject to the terms outlined in our Exchange and Return Policy. You agree to comply with these terms when returning or exchanging products. For items that are defective or damaged, we will cover return shipping costs, as outlined in the policy.
8.2 Final Sale Items
Certain items may be designated as final sale and are not eligible for returns or exchanges. Please refer to product listings for details on final sale items.
9. Limitation of Liability
9.1 No Liability for Third-Party Services
FERVE JEWELRY LLP shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of third-party services, including payment processors, shipping companies, or other service providers, as they are outside of our control.
9.2 Limit of Liability
Our liability to you for any claim arising out of or related to these Terms of Service, including for breach of contract, will not exceed the total amount paid by you for the products purchased in the order that gave rise to the claim.
10. Intellectual Property
10.1 Ownership of Content
All content on our website, including logos, images, text, and product designs, is the intellectual property of FERVE JEWELRY LLP and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any of our content without explicit permission.
11. Privacy and Data Protection
11.1 Privacy Policy
By using our website, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your personal information. We respect your privacy and are committed to safeguarding your data.
12. Modifications to Terms of Service
12.1 Changes to Terms
FERVE JEWELRY LLP reserves the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will apply to any transactions made after the revision date.
12.2 Continued Use
Your continued use of the website and services after any changes to these Terms of Service will constitute your acceptance of those changes. We encourage you to review this page periodically for any updates.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the country and state of Singapore, without regard to its conflict of law principles.
13.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms of Service shall be resolved through binding arbitration, rather than in court, except that either party may seek relief in a court of competent jurisdiction for injunctive or equitable relief.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
FERVE JEWELRY LLP
Email: support@fervejewelry.com
These Terms of Service outline the rules and regulations for using FERVE JEWELRY LLP’s website and services. By making a purchase or using our website, you agree to these terms. We aim to provide a transparent and secure shopping experience for all of our customers. Thank you for choosing FERVE JEWELRY LLP!
The Terms of Service (the “Agreement”) governs the use of services and products provided by FERVE JEWELRY LLP (“we”, “us”, or “our”). By accessing or using our website and making purchases through our online store, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping and Delivery Policy, and Exchange and Return Policy. These documents form the entire agreement between you and FERVE JEWELRY LLP regarding the use of our services and the purchase of our products.
1. Online Store Terms
1.1 Acceptance of Terms
By accessing or purchasing from our website (www.fervejewelry.com), you agree to abide by these Terms of Service, including our Privacy Policy, Shipping and Delivery Policy, and Exchange and Return Policy, which are incorporated into this Agreement. If you do not agree with these terms, you should not use our website or make a purchase.
1.2 Eligibility
To use our online store, you must be at least 18 years old or have parental consent. By purchasing products from our store, you confirm that you meet these requirements.
2. General Conditions
2.1 Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized access or use of your account.
2.2 Prohibited Activities
You agree not to use our website or services for any unlawful purpose or to engage in activities that may disrupt, damage, or compromise the security of our website or the services we offer.
3. Modification of Services and Pricing
3.1 Changes to Products and Services
FERVE JEWELRY LLP reserves the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We will not be liable for any modifications or interruptions to services.
3.2 Pricing and Availability
Prices for our products are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If a product’s price is listed incorrectly due to an error, we reserve the right to cancel or modify your order. If an error is found after your order is placed, we will contact you to inform you of any cancellation or modification to your order. In the event of a cancellation, we will provide a full refund for the final amount paid to us at checkout.
4. Products
4.1 Product Descriptions
We make every effort to provide accurate descriptions and images of our jewelry products. However, due to the organic nature of materials such as natural stones and pearls, slight variations in color, size, and appearance may occur. These variations are not considered defects, and we do not guarantee that the product you receive will match exactly the representation shown on the website.
4.2 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products available for sale and to discontinue or alter product availability without prior notice.
5. Accuracy of Billing and Account Information
5.1 Billing Information
You agree to provide accurate, current, and complete information for all purchases made on our website. You are responsible for ensuring that all billing details, including your shipping address, payment information, and contact information, are correct. We reserve the right to refuse or cancel orders if any information is found to be inaccurate or incomplete.
5.2 Credit Card Authorization
By providing your payment details, you authorize us to charge the total amount of your order to your credit card or other chosen payment method. We use industry-certified third-party payment processors, and we are not liable for any issues that arise during payment processing.
6. Third-Party Services
6.1 Use of Third-Party Services
Our website may link to third-party services, such as payment gateways, shipping providers, or analytics platforms. These services are used to enhance the customer experience, but we do not control or endorse these third parties. You agree to use third-party services at your own risk, and FERVE JEWELRY LLP is not liable for any issues, breaches, or complaints related to third-party services.
6.2 Third-Party Payment Processors
We leverage trusted third-party payment processors to handle all transactions securely. While we ensure that these providers are industry-certified, we are not responsible for any failures, delays, or errors in processing payments.
7. Shipping and Delivery
7.1 Shipping Terms
We offer shipping services as described in our Shipping and Delivery Policy. Shipping fees and delivery times will vary based on your location and the shipping method chosen. We are not responsible for delays caused by external factors, such as customs procedures or carrier delays.
7.2 International Shipping
For international orders, the customer is responsible for any additional taxes, customs duties, or fees imposed by the destination country. Please refer to our Shipping and Delivery Policy for more details.
8. Exchange and Return Policy
8.1 Returns and Exchanges
Returns and exchanges are subject to the terms outlined in our Exchange and Return Policy. You agree to comply with these terms when returning or exchanging products. For items that are defective or damaged, we will cover return shipping costs, as outlined in the policy.
8.2 Final Sale Items
Certain items may be designated as final sale and are not eligible for returns or exchanges. Please refer to product listings for details on final sale items.
9. Limitation of Liability
9.1 No Liability for Third-Party Services
FERVE JEWELRY LLP shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of third-party services, including payment processors, shipping companies, or other service providers, as they are outside of our control.
9.2 Limit of Liability
Our liability to you for any claim arising out of or related to these Terms of Service, including for breach of contract, will not exceed the total amount paid by you for the products purchased in the order that gave rise to the claim.
10. Intellectual Property
10.1 Ownership of Content
All content on our website, including logos, images, text, and product designs, is the intellectual property of FERVE JEWELRY LLP and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any of our content without explicit permission.
11. Privacy and Data Protection
11.1 Privacy Policy
By using our website, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your personal information. We respect your privacy and are committed to safeguarding your data.
12. Modifications to Terms of Service
12.1 Changes to Terms
FERVE JEWELRY LLP reserves the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will apply to any transactions made after the revision date.
12.2 Continued Use
Your continued use of the website and services after any changes to these Terms of Service will constitute your acceptance of those changes. We encourage you to review this page periodically for any updates.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the country and state of Singapore, without regard to its conflict of law principles.
13.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms of Service shall be resolved through binding arbitration, rather than in court, except that either party may seek relief in a court of competent jurisdiction for injunctive or equitable relief.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
FERVE JEWELRY LLP
Email: support@fervejewelry.com
These Terms of Service outline the rules and regulations for using FERVE JEWELRY LLP’s website and services. By making a purchase or using our website, you agree to these terms. We aim to provide a transparent and secure shopping experience for all of our customers. Thank you for choosing FERVE JEWELRY LLP!
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