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Privacy Policy
This privacy policy describes how Ferve Jewelry LLP collects, uses, processes, and protects your personal information when you visit our website or make a purchase from our online store. By using our services, you consent to the terms outlined in this policy.
This privacy policy is effective as of 25 November 2024. We may update it from time to time, and any changes will be communicated through this page. Please review periodically to stay informed of how we are protecting your data.
Information We Collect
Personal Information
We collect personal information when you place an order, create an account, or interact with our website. This may include your name, email address, shipping address, and contact number.
Payment Information
When you make a purchase, we collect payment details such as credit card information or payment account details. We do not store this data ourselves but use third-party payment processors (e.g., Stripe) to handle transactions securely.
Usage Data
We automatically collect data about your interactions with our website, such as your IP address, browser type, and pages visited. This data helps us improve the functionality of our website and user experience.
How We Use Your Data
Order Processing and Fulfillment
We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Support
Your contact details may be used to respond to your inquiries, provide customer service, and resolve any issues related to your purchases.
Marketing and Communication
With your consent, we may use your email address to send marketing materials, newsletters, and promotions. You can opt out of marketing communications at any time.
Improvement of Services
We may use data to analyze website usage patterns and improve our products, services, and customer experience.
How We Process and Protect Your Information
Data Storage and Security
We implement appropriate electronic and procedural safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to secure transactions and store sensitive data in a secure environment.
Data Processing Practices
Your data may be processed by us or our third-party service providers for the purposes outlined in this policy. We ensure that any third parties handling your data comply with applicable data protection laws.
Third-Party Services
We use third-party payment processors, such as Stripe, to securely handle transactions and payment information. These providers have their own privacy policies, and we encourage you to review them for more details on how they manage your information.
Analytics Providers (e.g., Google Analytics)
We use Google Analytics to track website usage and improve user experience. Google Analytics collects anonymized data such as the pages you visit and how long you stay on them. You can opt out of Google Analytics by using the browser add-on provided by Google.
Other Third-Party Services
We may also share your information with other trusted third-party vendors or partners who assist us in operating our website, conducting our business, or servicing you, such as email marketing providers or shipping partners. These third parties are contractually obligated to handle your data securely and only for specific purposes.
Data Retention Policy
How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, transaction history will be kept for tax and accounting purposes.
Requesting Data Deletion
If you wish to delete your personal information, you can contact us at support@fervejewelry.com. We will remove your data from our systems within a reasonable timeframe unless we are required to retain it for legal or business purposes.
Your Data Protection Rights
Access, Rectification, and Deletion
You have the right to access the personal information we hold about you, request corrections, and, in some cases, request deletion of your data. To exercise these rights, please contact us at support@fervejewelry.com.
Opting Out of Marketing Communications
If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly.
Cookie Preferences
We use cookies to enhance your user experience. You can adjust your browser settings to block or delete cookies, although this may affect your ability to use certain features of our website.
Changes to the Privacy Policy
We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
This privacy policy describes how Ferve Jewelry LLP collects, uses, processes, and protects your personal information when you visit our website or make a purchase from our online store. By using our services, you consent to the terms outlined in this policy.
This privacy policy is effective as of 25 November 2024. We may update it from time to time, and any changes will be communicated through this page. Please review periodically to stay informed of how we are protecting your data.
Information We Collect
Personal Information
We collect personal information when you place an order, create an account, or interact with our website. This may include your name, email address, shipping address, and contact number.
Payment Information
When you make a purchase, we collect payment details such as credit card information or payment account details. We do not store this data ourselves but use third-party payment processors (e.g., Stripe) to handle transactions securely.
Usage Data
We automatically collect data about your interactions with our website, such as your IP address, browser type, and pages visited. This data helps us improve the functionality of our website and user experience.
How We Use Your Data
Order Processing and Fulfillment
We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Support
Your contact details may be used to respond to your inquiries, provide customer service, and resolve any issues related to your purchases.
Marketing and Communication
With your consent, we may use your email address to send marketing materials, newsletters, and promotions. You can opt out of marketing communications at any time.
Improvement of Services
We may use data to analyze website usage patterns and improve our products, services, and customer experience.
How We Process and Protect Your Information
Data Storage and Security
We implement appropriate electronic and procedural safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to secure transactions and store sensitive data in a secure environment.
Data Processing Practices
Your data may be processed by us or our third-party service providers for the purposes outlined in this policy. We ensure that any third parties handling your data comply with applicable data protection laws.
Third-Party Services
We use third-party payment processors, such as Stripe, to securely handle transactions and payment information. These providers have their own privacy policies, and we encourage you to review them for more details on how they manage your information.
Analytics Providers (e.g., Google Analytics)
We use Google Analytics to track website usage and improve user experience. Google Analytics collects anonymized data such as the pages you visit and how long you stay on them. You can opt out of Google Analytics by using the browser add-on provided by Google.
Other Third-Party Services
We may also share your information with other trusted third-party vendors or partners who assist us in operating our website, conducting our business, or servicing you, such as email marketing providers or shipping partners. These third parties are contractually obligated to handle your data securely and only for specific purposes.
Data Retention Policy
How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, transaction history will be kept for tax and accounting purposes.
Requesting Data Deletion
If you wish to delete your personal information, you can contact us at support@fervejewelry.com. We will remove your data from our systems within a reasonable timeframe unless we are required to retain it for legal or business purposes.
Your Data Protection Rights
Access, Rectification, and Deletion
You have the right to access the personal information we hold about you, request corrections, and, in some cases, request deletion of your data. To exercise these rights, please contact us at support@fervejewelry.com.
Opting Out of Marketing Communications
If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly.
Cookie Preferences
We use cookies to enhance your user experience. You can adjust your browser settings to block or delete cookies, although this may affect your ability to use certain features of our website.
Changes to the Privacy Policy
We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
All Rights Reserved. © Ferve Jewelry 2024.
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